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CodeLamda Technologies

Transforming ideas into scalable digital products. We help startups and businesses build MVPs, AI solutions, and modern applications with speed, quality, and innovation.

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7th Floor, APMC, Krushi Bazaar,
704 Sahara Darwaja, Begampura,
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+91 99099 80048

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Service / AI Chatbots

AI chatbots that close tickets, not conversations.

Support and sales bots grounded in your docs, integrated with your CRM and helpdesk, and handed off to a human the moment confidence drops.

Book a discovery call See the work
What we ship

Capabilities that go from kickoff to production.

Not a menu of buzzwords — the concrete things our team delivers on every ai chatbots engagement.

Grounded on your content

RAG on your help centre, product docs, and past tickets — with citations the user can click.

Human handoff that works

Intercom, Zendesk, Freshdesk, or custom — we detect confusion and route to a human with full context.

CRM and helpdesk wired in

Creates tickets, updates deals, and reads customer context so answers are personal, not generic.

Low-latency streaming

Streaming responses, typing indicators, and sub-second first-token times. Chat should feel like chat.

Multi-channel deployment

Web widget, WhatsApp, Slack, and in-app — one brain, many surfaces, shared memory across them.

Safety and eval built in

Topic guardrails, eval dashboards, and a review queue for edge cases so the bot gets better each week.

How we work

A predictable four-step engagement.

No discovery phase that never ends. Each step has a deliverable, a date, and a demo.

01

Content and intent audit

We index your docs and past tickets, then map the top 20 intents by volume and pain.

02

Prototype on real queries

A working bot in two weeks, evaluated against a golden set drawn from your actual conversations.

03

Integrations and handoff

CRM, helpdesk, and channel integrations. Human handoff rules tuned on your support team's patterns.

04

Launch and learn

Weekly eval reviews, content gap reports, and prompt tuning for the first 60 days post-launch.

By the numbers

Receipts, not pitch deck claims.

60%+
Tickets deflected
<1.5s
First-token latency
20+
Chatbots live
4 wk
Typical launch
Stack

The tools we reach for first.

Opinionated defaults — not a buzzword bingo card. We swap pieces when your product calls for it.

GPT-4oClaudepgvectorPineconeLangChainIntercomZendeskSlackWhatsApp BusinessTwilioLangSmithNext.js
FAQ

Chatbots: deflection, handoff, and ROI

Next step

Let's scope your ai chatbots build.

A 30-minute call. We'll talk scope, timelines, and what a realistic first release looks like. NDA signed before we start.

50+
MVPs shipped
8 wks
Avg. delivery
$20M+
Raised by clients
30 days
Post-launch support
30-minute callBook a discovery callPrefer emailSend us a briefExplore all services